Please visit our Windows XP and IE7 support pagefor more information, resources and Frequently Asked Questions. HSBC net will not be able to provide support for issues related to Windows XP or IE7 compatibility.Īs a result of these limitations, your HSBC net experience on Windows XP and / or IE7 will likely continue to degrade over time, so we encourage you to upgrade your OS and browser version as soon as possible.future enhancements to HSBC net will not be tested for Windows XP or IE7 compatibility, which means they may not function correctly in your browser.while HSBC net itself is secure, using Windows XP and/or IE7 leaves you vulnerable to certain security threats.Should you choose to continue using Windows XP or IE7 to access all tools and functions on HSBC net, there will be a number of important limitations: If you choose not to upgrade your OS or browser, your HSBC net access will not be blocked in any way. What if I don’t upgrade my Operating System (OS) or browser? This is because the security software for Digital Signing with a digital certificate is not yet compatible with Windows 8, Windows 8.1 or IE11. Please note: If you use a digital certificate for the approval of payments debited from Korea accounts we recommend that you upgrade your Operating System to Windows Vista or Windows 7 and your web browser to IE8, IE9 or IE10. Upgrading your version of Internet Explorer is quick, easy and free – simply download the software from the Microsoft site. HSBC net now outlines support for other browsers, such as IE8, IE9, IE10 and IE11. If you are currently using IE7 to access HSBC net, we suggest that you consider upgrading your web browser to a newer version of Internet Explorer (IE8, IE9, IE10 or IE11) as soon as possible. We recommend that you check if your PC meets the system requirements for Windows 8.1 and then follow the steps in the tutorial to upgrade if your PC is able.įor more information on how to check if your PC meets the requirements to upgrade please visit our Windows XP and IE7 support page. Very few older computers will be able to run Windows 8.1, which is the latest version of Windows. Upgrading your current Operating System and/or browser Anti-virus software will also not be able to fully protect you once Windows XP itself is unsupported. Without critical Windows XP security updates, your PC may become vulnerable to harmful viruses, spyware, and other malicious software which can steal or damage your business data and information. On April 8, 2014, Microsoft will end technical support for Windows XP, and as a result, will no longer issue automatic updates that help protect your PC. Microsoft is encouraging the global transition from Windows XP to a more modern Operating System. This will protect your online experience and allow us to continue to deliver new functionality. Effective 8 April, 2014, HSBC net will discontinue support for Windows XP and Internet Explorer 7 (IE7), in line with Microsoft’s planned support demise. HSBC is committed to combatting fraud by continuously evaluating ways to fortify the integrity of HSBC net. Saying goodbye to Windows XP and Internet Explorer 7
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